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Viagogo under investigation as Perth concert tickets sold for twice original price

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Western Australia’s client watchdog is investigating a ticket gross sales web site after tickets to Billie Eilish and Justin Bieber live shows and different Perth occasions have been being sold for at the least twice the original price – in a single case 9 instances greater.

Ticket re-selling web site Viagogo is a Switzerland-based firm which claims to be a web-based market the place folks can promote undesirable tickets to live shows and occasions at no matter price they need.

Tickets to shows including Billie Eilish’s Perth concert were being sold at prices many times higher than their original cost.

Tickets to reveals together with Billie Eilish’s Perth concert have been being sold at costs many instances greater than their original price.Credit:AP

But Consumer Protection commissioner Gary Newcombe mentioned it was the duty of websites like Viagogo to determine unlawful gross sales on their websites and shortly take away the offending ads.

WA’s Ticket Scalping Act got here into impact final 12 months, making it unlawful to re‑promote a ticket to WA live shows and occasions for greater than 110 per cent of the original price.

“Viagogo needs to do more to prevent these ads being posted on their website, as the law is broken as soon as the illegal tickets are made available to the WA public,” Newcombe mentioned.

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“While Viagogo has removed some ads that have been brought to their attention by regulators, they need to take proactive measures ideally to detect the ads before they get posted, or have them removed as soon as possible afterwards, without waiting for others to bring them to their attention.”

The investigation additionally pertains to tickets for the Van Gogh Alive exhibition, Harlem Globetrotters recreation, Super Netball Grand Final recreation and the Tyler, the Creator concert.

The Australian Competition and Consumer Commission took motion in opposition to Viagogo in August 2017 for making false or deceptive representations and, in October 2020, Viagogo was fined $7 million {dollars} by the Federal Court.

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