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IndiGo operating more daily domestic flights than in pre-Covid times; orders more comfy seats for entire fleet


NEW DELHI: India is witnessing a swift recovery in domestic air travel as the pandemic subsides. The country’s biggest airline, IndiGo, is now operating more domestic flights on peak travel days like weekends or holidays than it did before Covid thanks to increased connections to smaller cities.
But flight tickets could soon cost more as the combined pressure of rising jet fuel prices and falling rupee has reached a point where airlines need to pass on this hike in operating cost to passengers in the form of higher fares.
IndiGo CEO Ronojoy Dutta on Wednesday told TOI: “In pre-pandemic times, we had about 1,600 daily flights of which 400 to 450 were international. Currently, we have about 1,400 daily flights of which nearly 80 are international. (These numbers vary from lean to peak travel days). The peaks are looking good. The government has allowed 100% domestic capacity and our bookings at this time are 90-95% of pre-Covid levels.”
Meanwhile preparing for upcoming competition from Tata-Air India, IndiGo has ordered new “improved, softer and more comfortable seats” for its entire fleet. “The order has been placed for the new seats,” Dutta said.
The two biggest consumer grouses with IndiGo, which accounts for almost 6 in every 10 domestic flyers, have been — very lightly padded seats and cold meals, not counting pour-hot-water-for-6-minutes-in-a-cup of upma or noodles.
IndiGo recorded its highest ever single day domestic available seat kilometre (ASKM which is number of seats available multiplied by the number of km flown) on Monday (Nov 8) at 22.7 crore.
The previous high was 22.5 crore on March 16, 2020 — just before the pandemic when everyone was rushing home. While its highest ever (before Covid) daily domestic flight count was 1,455 and it is currently about 35 short of that number, the high ASKM was achieved due to an increased number of planes with more seating capacity, says the airline.
But the incessant rise in aviation turbine fuel (ATF) prices and fall in rupee could now force airlines to increase fares to avoid going bust.
“Crude has gone from $43 a barrel last October to $84 now. We need some relief on taxes. Fares need to reflect higher fuel price, higher operating cost (added to by the falling rupee). Fuel is a problem and fares have to be brought higher,” Dutta said.
“Airlines around the world got some government help. We didn’t get any, which is fine. But excise on fuel (11%) and other indirect taxes in India are very high. Airlines pay 21% indirect taxes and this is effectively the highest for any industry in India because we don’t get input tax credit on fuel. This needs to be softened as we are a critical infra player,” Dutta said.
IndiGo is going to start getting the Airbus A321 XLR (extra long range) on which it will do upto seven-hour nonstops to cities like Tel Aviv, Milan and Dusseldorf.
It is finalising the product for these flights that will include the new seats, ovens for hot meals and in-seat plug sockets so that passenger their keep personal electronic devices charged during the journey.

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