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Half of business travellers would cancel a trip to avoid travel disruption – Business Traveller


Business travellers are feeling the consequences of widespread travel chaos, with 73 per cent of current journeys disrupted in accordance to travel tech platform Egencia.

A survey of 2,250 frequent business travellers throughout the UK, France and the US discovered that greater than two-thirds (69 per cent) now anticipate disruption after they travel. This was increased amongst UK business travellers, at 76 per cent.

To restrict the chance of disruption, 46 per cent e book an early morning flight and 40 per cent avoid sure airways and airports.

The analysis additionally discovered that 49 per cent of business travellers would desire to cancel their trip than cope with travel disruption.

Nevertheless, 94 per cent of these surveyed nonetheless see the advantages of travel, citing face-to-face conferences as necessary.

Egencia additionally discovered that 74 per cent of business travellers are extra possible to use digital instruments to cope with disrupted journeys, with 43 per cent itemizing entry to real-time updates as the most important profit.

The survey additionally revealed a need for extra automated choices, with 28 per cent wanting flights to be mechanically rebooked when issues go improper.

Egencia President Mark Hollyhead mentioned:

“Business travellers are increasingly concerned about experiencing problems on the road and getting the support they need. Whatever the purpose for a trip, if you make the decision to travel it’s an investment in time. We want to be there for our customers and provide the technology and service to manage disruptions as seamlessly as possible.”

Egencia is owned by American Express Global Business Travel (Amex GBT).


Source: www.businesstraveller.com

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